Please email your inquiries to info@medvelocity.com

MUST BE A CURRENT CONTRACTED CUSTOMER!

1. Contact us at 1.320.286.3243 and request Remote Helpdesk Support.

2. When instructed Click here

3. You will receive a download warning.

4. Once you click run you will receive the following message.

5. Once you click run your remote client will start. This program will run in memory    only and will not be installed on your computer.

6. Double click "MedVelocity Internet support" and stay on the phone with tech support for additional instructions.

7. The MedVelocity remote client will close and unload itself from memory if a helpdesk connection is not made in 5 minutes